Privacy Policy

This Privacy Policy describes how Bolzzen Electric Scooters (“Bolzzen,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) when you visit our website and/or use our mobile application (collectively, the “Services”). By accessing or using our Services, you acknowledge and agree to the terms of this Privacy Policy.

Information We Collect
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and billing information when you:
  • Create an account with us
  • Purchase our electric scooters
  • Contact us through our website or customer support channels
  • Participate in surveys, contests, or promotions
1.2 Usage Information:
We may collect non-personal information about your use of our Services, including but not limited to:
  • Device information such as IP address, browser type, operating system, and mobile device identifiers
  • Log files, including your activity on our website, pages visited, and the duration of your visit
  • Cookies and similar technologies that help us analyse website traffic and improve your browsing experience
1.3 Google Analytics:
We utilise Google Analytics to collect and process data about your website visits. This data may be associated with the personal information you provide to us. The collection and processing of data by Google Analytics is subject to their own Privacy Policy. By using our Services, you consent to the processing of your data by Google Analytics in accordance with their policies.
Use of Information
We may use the collected information for the following purposes:
  • To provide and improve our Services, including processing transactions, delivering products, and customising your experience
  • To communicate with you regarding your account, orders, and inquiries
  • To send you marketing and promotional materials, subject to your preferences and applicable laws
  • To conduct research, surveys, and data analysis to enhance our products and services
  • To detect and prevent fraud, unauthorised access, and illegal activities
  • To comply with legal obligations and enforce our terms of service
  • Data Sharing and Disclosure
We may share your personal information in the following circumstances:
  • With trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies. These providers are contractually obligated to maintain the confidentiality and security of your personal information.
  • With affiliates and subsidiaries of Bolzzen, but only for purposes consistent with this Privacy Policy.
  • With law enforcement agencies, regulatory authorities, or as required by applicable law to protect our rights, safety, and property, or the rights, safety, and property of others.
  • With your consent or at your direction, including when you choose to interact with third-party applications or websites through our Services.
  • Data Security
  • We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including:
  • The right to access and receive a copy of the personal information we hold about you
  • The right to correct or update your personal information
  • The right to request the deletion of your personal information, subject to legal obligations and legitimate business interests
  • The right to object to or restrict the processing of your personal information
  • The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
  • To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in the “Contact Us” section below.
Third-Party Links
Our Services may contain links to third-party websites, applications, or services that are not controlled or operated by Bolzzen. This Privacy Policy does not apply to such third-party platforms. We encourage you to review the privacy policies of those platforms before providing any personal information.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Address: 17 Orielton Rd, Smeaton Grange NSW 2567
Please allow up to 14 business days for us to respond to your inquiries.

By using our Services, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Services.